Industry Trends Report | Week of June 10
THOUGHT LEADERSHIP Towing Trouble: Parking Solutions Cut Incidents By Over 30% by Todd Katler Towing has always been a contentious issue in multifamily. Automated parking solutions can significantly reduce towing incidents in rental communities by over 30%. Implementing these systems not only alleviates resident frustration and management challenges but also enhances the overall resident experience […]
How Resident Behavior Shapes the Rental Revolution
By Ron Klein More than 83% of consumers enrolled in loyalty programs say that earning rewards significantly influences their decision to make repeat purchases from a business. It’s no secret that the introduction of new products and services aimed at enhancing convenience is a major driving force behind boosting customer satisfaction and increasing revenue. For example, […]
Assistance Animals and Liability: Dispelling Myths and Misconceptions
By Victoria Cowart Property teams have historically experienced a fair share of reasonable accommodation requests for service and support animals. The frequency of these requests continues to climb, making it even more critical for teams to distinguish between fact and fiction when attempting to navigate them. While understanding the nuances between service and support animals, […]
CAPREIT Announces Grand Opening of Baldwin Chase
CAPREIT, a fully integrated real estate operating company responsible for the ownership and management of more than $5 billion of multifamily assets, today announced the grand opening of Baldwin Chase, the company’s first single-family build-to-rent community. Situated at 14 Absaroka Drive in south Mauldin, less than 20 miles from Greenville, S.C., the community features a variety […]
Multifamily Parking: Too Many People – Too Few Spots
By Kevin Juhasz Metropolitan areas are awash in parking, which gives the impression that no parking issues should exist at all. However, many metropolitan areas have made a 180-degree turn in their approach to parking. Eleven cities, including Seattle and Lexington, Ky., reversed course in 2022 and switched to parking maximums. This is creating a parking environment […]
Service Animals vs. Support Animals: One of These is Not Like the Other
By Mike Shytle For those who aren’t in the publication industry, a blog, feature and press release all might mean the same thing. Non-sports fans sometimes refer to baseball scores as points rather than runs, while others sometimes use rehearsal and concert interchangeably. Countless other terms are regularly confused for one another, and those who aren’t sticklers […]
Centralization: Signs That Your Organization Might Need It
By Katie Nelson Centralization quickly became one of the biggest post-pandemic buzzwords in the multifamily industry, but explaining it can be a challenge. That’s because it can mean different things to different organizations and can be implemented in a multitude of ways. According to Forbes, centralized leasing relates to “any effort to move away from […]
Sales Are Still In a Deep Freeze, but a Thaw Should Come in 2024
By Scott Lebenhart Just when it seemed multifamily investment sales might be getting some traction, the market suddenly slammed on the brakes once again. During the summer, sellers were, at last, beginning to “meet the market” in terms of transaction prices. With sellers no longer captive to the false pretense that pricing would make a […]
Why Removing Negative Reviews Can Be Worse Than Having a Low Score
When two children are fighting over the same toy, some parents might take it away. The toy is gone — problem solved. Or is it? Reviews also don’t exactly work that way. That doesn’t mean some property managers don’t try that approach and flag every negative review for removal. Rather than taking the time to […]
The Problem With Stock Review Responses
Overburdened onsite apartment teams are constantly searching for ways to automate processes and save time. But one of the common timesaving methods for managing online reviews might not be such a good idea . Keeping a list of prepared responses might sound like an efficient way to handle online reviews. But this impersonal approach indicates […]
