Industry News | Week of August 19
HOT & RELEVANT TOPICS AI and Leasing Agents Go Hand-in-Hand Artificial intelligence continues to become a valuable tool in the leasing process, and recent efforts by MYND Property Management provide a snapshot as to why. A proprietary machine-learning algorithm developed in-house discovered several key tendencies of prospects, including that those who fill out an optional […]
Customer Service: A Top Skill for Maintenance Techs
Maintenance technicians not only need to swiftly make repairs. They have to do so while displaying outstanding people skills. In a recent article in units Magazine, leaders from Mill Creek Residential, JVM Realty Corp., The Bainbridge Cos. and Entrata discuss the critical role service techs play in resident satisfaction.
Building Resident Satisfaction With Better Service
For Matt Hawkins and his team at Lincoln Property-managed Woodview Heights in Chicago, the resident satisfaction game changer has been maintenance services powered by the community’s mobile app from Mobile Doorman.