The Pros and Cons of Insourcing Reputation Management
As a communications director at one of the largest public REIT’s at the time, I helped put together one of the first insourced reputation management programs in the industry.
Key Elements of a Rock Star Review Response
Responding well to an online review is more involved than you might think at first glance. There’s a lot of customer service and public relations theory working in the background that has to be incorporated into a few short sentences.
Industry News | Wk of February 4
HOT & RELEVANT TOPICS California Home to Six of the 10 Most Expensive Rental Markets Prop 10 might have been defeated in California in November, but that hasn’t gotten the state’s rental rates out of the headlines.