Industry News | Wk of February 18
HOT & RELEVANT TOPICS Multifamily Developers Crank Up Volume On Music Amenities Apartment communities that thought they had it all with a game room and dog grooming station now have might have to change their tune to keep up.
Emotional intelligence required in reputation management
That’s what makes multifamily reputation management so difficult to navigate for anybody who works for an organization they love and believe in. The moment you read a negative review from an angry resident, you feel it to your core, whether you were involved in the situation or not. You might feel angry, annoyed, hurt, sad, confused or any other negative emotion for that matter.