The multifamily communities of the future will undoubtedly evolve in terms of design and amenities. LMC’s Alicia Scott and Mobile Doorman’s Bob Matteson are among the industry professionals that discuss the changing landscape in a recent feature by Multi-Housing News.
Maintenance technicians not only need to swiftly make repairs. They have to do so while displaying outstanding people skills. In a recent article in units Magazine, leaders from Mill Creek Residential, JVM Realty Corp., The Bainbridge Cos. and Entrata discuss the critical role service techs play in resident satisfaction.
For Matt Hawkins and his team at Lincoln Property-managed Woodview Heights in Chicago, the resident satisfaction game changer has been maintenance services powered by the community’s mobile app from Mobile Doorman.
HOT & RELEVANT TOPICS Concerns Growing About Fraudulent Resident Applications Most apartment communities have been affected by fraudulent applications to some degree, particularly those filed online. But due to the escalating prevalence of this activity, they are not equipped to manage the issue.
When it comes to launching smart-home initiatives, LMC’s Peter Chmielewski says apartment owner/operators should proceed carefully. In this recent units Magazine article, Chmielewski details the deliberate steps the company took when incorporating smart-home features into its new Marlowe community in Chicago. “It can take a long time to succeed but you can fail pretty quickly,” […]