Build (and Keep) a Maintenance Dream Team

Not only do apartment maintenance technicians need to be adept at plumbing and HVAC repair, but they must have top-notch people skills as well. Finding and keeping maintenance technicians with the desired combination of hard and soft skills can be a challenge in today’s environment. In this recent UNITS article, Tony Hogrebe, a Regional Service Manager for Mill Creek Residential’s West Region discusses how the challenge can be met in part by building a company culture that respects and empowers maintenance teams.